Everything in your site settings
One index per site, four groups, and a page for each area — from your address and brand to selling, email, and who's allowed in.
Overview
Everything about a site that isn't its page content lives in its settings: the address it answers on, how it looks, what it sells, and who's allowed to change it. Text, images, and layout aren't here — those are edited on the site itself, from Pages.
Settings open as an index. Every area is described before you open it, and each one opens on a page of its own, so you're never scrolling past nine things you didn't come for. The index is grouped four ways — Site, Selling, Reach, and Access & legal — and this guide walks through all four.
Settings belong to one site. If you run more than one, each has its own index. Your own name, password, and the emails that come to you apply everywhere you work, so those live in Account settings instead — linked at the foot of the index.
Finding your settings
Settings are a couple of clicks away from anywhere in the console.
- In the side navigation, open Home. The Home panel beside it shows the site you're working on — to pick a different one, click Switch site.
- Click the gear button below View site to open the site's menu.
- Choose Settings. You land on that site's index: every area of its configuration, grouped, with a line saying what's behind each entry.
- Pick an area. It opens on its own page, with a breadcrumb trail back to the index when you're done.
Each site has its own settings. The gear's menu opens them for the site the Home panel shows, so to change another site's, switch to it first.
Site
Where the site lives, what it's called, and how it looks to everyone outside it.
- General — the web address the site answers on, its name, and your business timezone. The free Tropic Arts address is always live and keeps working after you connect a domain of your own, which makes it the thing to fall back on if DNS ever goes wrong. The name travels further than the site itself: browser tabs and search results, the sender name, subject, and footer of order, billing, and newsletter email, the unsubscribe and opening-soon pages, and calendar exports — renaming updates all of them at once. The timezone is the clock dates in outgoing email are written in, because an email is composed once and read later, so it can't use the reader's. General also holds your Business address — the postal address your emails sign off with, which campaigns can't send without — and Business details: the kind of business, your main phone and email, licenses, social links, and the list of your locations. A Site search switch shows or hides the search box in your header.
- Brand & SEO — your logos, brand colors and fonts, and the page title, description, favicon, and social share image that search results and shared links pick up. A Search & AI visibility panel sits alongside them: your sitemap and robots file are generated for you and stay current as pages, products, and posts change, there are fields for Google Search Console and Bing verification, and a switch for whether AI assistants may read and cite your pages.
Brand colors recolor the whole site at once, but anything you've colored by hand on a page still wins — which is why a change here can look like it skipped a section. And the logo slots are named for the artwork, not the background: the light logo is the pale one, shown against dark. That's the easy one to get backwards.
Selling
Whether this site sells at all, what it charges for delivery and tax, how the money reaches you, and the plan that permits all of it.
- Store — the shopping cart switch that turns a brochure site into a shop, your shipping rates, and customer reviews. Shipping starts with the countries you ship to (the US alone unless you add more), then the options a buyer picks from at checkout: each a flat charge or tiers by order total or by weight, offered everywhere you ship or only in the countries you choose, plus an optional total above which delivery is free. Reviews can be held for your approval or published as they arrive, and the review request email goes out a set number of days after an order ships.
- Payments — the Stripe connection that lets the store take money. Setup opens Stripe's own secure flow, so your business details, identity documents, and the bank account payouts land in go straight to Stripe and are never held here. Two badges say where you stand: Charges means the store can take money, Payouts means Stripe can pass it on to your bank.
- Sales tax — whether you collect at checkout, the places you're registered, and what you've actually collected, broken down by state and month. It gives you the figures a return asks for, and its filing calendar reminds you before each due date you enter; it doesn't file anything for you.
- Plan — what this site is on, what that includes, and the invoices it has issued. Every site carries its own plan and is billed separately. The plan decides more than a price: whether the site can be published at all, whether it can sell, how much storage and email it gets, how many AI credits, and how many sandbox versions.
The cart switch lives on the Store page, which only appears on a plan that sells — so on Trial or Starter, move to Store under Plan first, and the Store and Payments pages appear.
Reach
Your own domain, the address the site sends from, the outside services it borrows, and the email that goes out on its own.
- Domains — search for and buy a new domain, with its first-year and renewal prices shown before you pay, or connect one you already own, in one of two ways. Add the records yourself, pasting two DNS entries wherever your domain's DNS is managed today, which works at any provider and leaves everything else about the domain untouched. Or switch to managed DNS: point the domain's nameservers at us once and the records look after themselves — usually the only option that works for a root domain with no www. Either way the HTTPS certificate is issued automatically once the records resolve, and the certificate itself is free — there's nothing to buy or renew there. The domain is a separate purchase, and is not included in any plan.
- Email — the domain this site's mail goes out from and comes back to, so a customer replying to a receipt or a campaign lands in your Inbox rather than somewhere nobody reads. By default mail runs on a subdomain — hello@inbox.yourdomain.com — which leaves any email already running on that domain completely alone. Using the root domain instead gets you hello@yourdomain.com, but it moves all mail for the domain here. The same page sets whether pictures in received mail load on their own, and how long received mail is kept.
- Integrations — the outside services a few blocks rely on. A Mapbox public access token (the one starting pk.) so map blocks can draw, created free at mapbox.com under Account → Tokens.
- Email notifications — the mail this site sends your customers on its own: order confirmation, shipping update, refund, and cancellation. Each picks a template — Classic, Branded, or Minimal — with the preview beside it rendered in your own brand. A Design panel sets the heading font, colors, and logo placement shared by all of them — and by appointment confirmations and reminders, form replies, and the replies you send from Inbox — so the whole conversation looks like one business.
Managed DNS moves a domain's whole DNS here, mail records included. If email for that domain runs somewhere else today, either add the two records by hand instead, or set this site's email up first so nothing is dropped.
Sending starts only once the DNS records verify. Until the badge says so, mail is held rather than sent from an unproven domain.
Access & legal
Who can get in, whether the site uses AI features, what visitors are asked to agree to, somewhere to try a change before it goes live, and the copies to go back to.
- Security — how long the personal details people give you when they book are kept, counted from the date of the appointment. After that they're removed, and your reports don't change.
- AI features — whether this site uses the AI features: the site builder and the AI editor, the writers for posts, products and newsletter emails, booking setup, Insights, the assistant on Home, the menu reader, the logo designer, reply drafts for reviews and Inbox messages, and sorting new mail. Nothing is sent until someone uses one; then what they give it goes to Anthropic, the AI company that runs them. For Insights that includes the words visitors typed into your search box, and for reply drafts the review or conversation being answered. Searches for free stock photos, yours with Find photos and the ones the site builder writes, go to Pixabay, the photo library, and only the search words are sent. Reply drafts for reviews and for messages each have a switch of their own and start off, and before they can go on, your privacy policy has to tell customers that replies may be drafted with AI. Only the site's owner can change these switches. Turning AI features off stops anything more going to Anthropic for the site and removes nothing you've already made with them.
- Staff & permissions — who can sign in to this site and what each of them may do. An Owner has full control, including billing, members, and transferring or deleting the site. An Admin manages all content and members. An Editor creates, edits, and publishes content and works orders and customers. A Contributor edits, but changes go through the request flow instead of publishing live. Read Only can look and nothing else. Access granted here covers this site and no other.
- Cookie banner — the consent banner visitors see the first time they arrive, and the analytics and marketing tags that load only once someone has agreed. The cookies that keep a cart and a sign-in working always run; in the default Basic consent mode, a Google Analytics ID or a Meta pixel added here doesn't load at all if a visitor declines, and the tags only run while the banner is switched on. The banner takes its colors from this site's email design, so your brand isn't set twice, and the same page has a Visitor counts switch for your cookieless traffic numbers.
- Privacy — the compliance side: looking someone up and exporting or erasing what you hold on them, with a log of every such request, plus a count of who has opted in to marketing, what categories of data the site keeps and for how long, your subprocessors and processing agreement, and your published privacy policy.
- Versions — sandbox copies of this site, for trying a redesign or a seasonal look without touching what's live. A version is a real site with its own pages, visible only to people who can already see this one, and deliberately invisible everywhere else: no address, no email, no selling, and it never counts towards your totals.
- Backups — a copy of this site from every night it changed over the last 30 days. Preview one page by page, then restore it as a version to look over before it replaces your live site — or use Restore from a file to bring back a copy you exported. Orders, customers and payments aren't part of a backup, so restoring never touches them.
Inviting someone new creates their login and shows a temporary password once — copy it then, because it isn't shown again, and they'll set their own on first sign-in. Nobody can grant a role above their own, so an Admin can add another Admin but not an Owner.
Saving your changes
Nothing you type is committed until you say so. Change something and a bar appears at the foot of the page with Discard and Save changes; leave everything alone and it never shows.
Because each area is its own page, that bar covers that page only. Save before you move on to another area — the bar goes with the page you leave.
A few areas save on their own instead, straight from the panel: connecting a domain, setting up email, and the Stripe connection all take effect as you complete them, because each one is a step in a flow rather than a field on a form.
Why an area might not be listed
The index is built from what this site actually has, so a missing entry means the page behind it would have been empty — not that something is being kept from you.
- Store, Payments, and Sales tax need a plan that sells. On a plan that doesn't, the whole Selling group is smaller or absent.
- Domains, Email, AI features and Backups don't appear on a sandbox version — it answers on no address of its own, sends no mail, follows its live site's AI features setting, and has no nightly copies of its own.
- Plan and Staff & permissions each need the right to manage them. Those two rights are independent of the rest of settings, so it's possible to hold one without the others.
Frequently asked questions
From the side navigation open Home, click the gear button below View site on the Home panel, and choose Settings. To pick a different site first, click Switch site on the same panel. Each site has its own settings.
The index only lists what your site actually has. Store, Payments, and Sales tax need a plan that sells; Domains, Email, AI features and Backups don't exist on a sandbox version; and Plan and Staff & permissions need the right to manage them. If an area isn't listed, the page behind it would have been empty.
Yes. A save bar appears at the foot of the page as soon as you change something, and it covers that page only. Save before you move to another area, or the change goes with the page you left.
No — they're per-site. If you manage more than one, open each site's own settings to change it. The exception is your own preferences: your name, password, photo, and which emails come to you apply everywhere you work, so they live in Account settings.
No. The name updates browser tabs, search results, your emails, and calendar exports everywhere it's used, and the address stays exactly as it is. Addresses are changed under Domains — and the free Tropic Arts one never goes away, whatever else you connect.
Brand colors set the site's defaults, and any color you've applied to a section by hand in the editor wins over them. Open that section and clear the color it was given, and it will follow the brand again.
The site's Owner or an Admin. Editors, Contributors, and Read Only members don't get settings at all. Two rights sit outside that rule: managing the plan and managing members can each be held on their own, and someone with either still gets a way in to that page. The AI features page is the Owner's alone, reply drafts included: anyone else who manages settings can see its switches but not change them.
In Account settings, linked at the foot of every site's settings index. Those belong to you rather than to any one site, so they're the same wherever you're working.